I have some unused SmartCapture/SmartInspect licenses. How do I create new user accounts for these licenses?

Note: In order to access the CityScape Admin application, a user account must have the Admin role assigned. If your account does not have the Admin role but should, contact your organization Admin.

New user accounts for an organization's CityScape Suite applications can be created through the  Accounts tab of the CityScape Admin application. A user account can be configured to access one or more of the following applications: SmartCapture, SmartInspect, or CityScape Admin.

Note: For the creation of new SmartCapture or SmartTrainer accounts, please contact APX Customer Care.

A new user account can be created by selecting the  button. The account creation process requires the following to be specified: Account ID (an email address or phone number, unused by another CityScape Suite account); Account Name; Password (must meet the password requirements); and account roles (user can check all the roles that should be applied to the account). Selecting the  button will then complete the account creation process.

Reminder: It is expected that a customer will only have as many active accounts (total number of SmartCapture/SmartInspect accounts in use at one time) as they do licenses. If a customer has multi-account support enabled, additional SmartCapture/SmartInspect accounts may be configured. Furthermore, customers can configure additional Admin only accounts for the purpose of reviewing their user activity.