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  1. APX Building and Onsite Data Solutions
  2. FAQs

FAQs

SmartCapture/SmartInspect Mobile App FAQs

  • SmartCapture and SmartView Training Video
  • How do I add screenshots from Google Street View to my pre-plans?
  • How do I add a Google Earth link to a SmartCapture Pre-plan?
  • How do I drop a pin for a new preplan and/or inspection?
  • How do I move a pin in SmartCapture or SmartInspect?
  • Does a device require connectivity to the APX server in order to access/modify a building information plan or inspection?
See all 18 articles

SmartMAP/SmartView FAQs

  • How do I check to see if an APX certificate is installed on my device?
  • Can I choose either the Map View or List View as my default view in SmartView?
  • Some of my icons are fading in and out? What does this mean?
  • Can I share access to my department's building info plans with another department?
  • How do I access the Agency Group Feature in SmartView?

CityScape Admin FAQs

  • Can I import content from PDFs into a building information plan in SmartCapture and/or SmartInspect?
  • How do I export a preplan that I've created using SmartCapture?
  • How do I found out the last time I did a building info plan/inspection?
  • Can I export a full list of the buildings I've collected in SmartCapture/SmartInspect?
  • Can I modify collected information (e.g. preplans, inspections) from the Admin Interface?
  • I have some unused SmartCapture/SmartInspect licenses. How do I create new user accounts for these licenses?
See all 7 articles
APX Building and Onsite Data Solutions