FAQs
SmartCapture/SmartInspect Mobile App FAQs
- SmartCapture and SmartView Training Video
- How do I add screenshots from Google Street View to my pre-plans?
- How do I add a Google Earth link to a SmartCapture Pre-plan?
- How do I drop a pin for a new preplan and/or inspection?
- How do I move a pin in SmartCapture or SmartInspect?
- Does a device require connectivity to the APX server in order to access/modify a building information plan or inspection?
SmartMAP/SmartView FAQs
- How do I check to see if an APX certificate is installed on my device?
- Can I choose either the Map View or List View as my default view in SmartView?
- Some of my icons are fading in and out? What does this mean?
- Can I share access to my department's building info plans with another department?
- How do I access the Agency Group Feature in SmartView?
CityScape Admin FAQs
- Can I import content from PDFs into a building information plan in SmartCapture and/or SmartInspect?
- How do I export a preplan that I've created using SmartCapture?
- How do I found out the last time I did a building info plan/inspection?
- Can I export a full list of the buildings I've collected in SmartCapture/SmartInspect?
- Can I modify collected information (e.g. preplans, inspections) from the Admin Interface?
- I have some unused SmartCapture/SmartInspect licenses. How do I create new user accounts for these licenses?